You are in the elevator at the hospital where you work, when the elevator stops on the second floor. The Chief Operating Officer (COO) of the hospital gets on the elevator. You have been wanting to bring up breastfeeding education for hospital staff (Scenario 1) and lactation rooms for hospital staff (Scenario 2) to someone who could influence this change and now is your opportunity.
After pleasantries, it seems that the COO is in a good mood and you decide now is a good time to make your pitch. You know your elevator ride together will only last about 60 seconds. Your goal is to convince the COO that your idea should be incorporated into this year’s quality improvement initiatives. You will know that you are successful if the COO asks to schedule a follow up meeting with you to discuss your ideas further.
Setting: In the elevator